🚚 Shipping Policy

At MyThreadzy, we’re committed to getting your order to you as quickly and safely as possible. Please review the information below to understand how we process and deliver your items.

📦 Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

You will receive a confirmation email once your order has shipped, including your tracking number.

🇺🇸 Domestic Shipping (USA)

Shipping Option

Estimated Delivery Time

Free on orders over $50

Standard Shipping

5–10 business days

Calculated at checkout

Expedited Shipping

2–5 business days

Calculated at checkout

 

Note: Delivery times may vary during holidays or high-demand periods.

🌍 International Shipping

We ship worldwide to most countries.

Region

10–15 business days

Cost

Canada & Europe

10–20 business days

Calculated at checkout

Rest of the World

10–20 business days

Calculated at checkout

 

Customs duties or import taxes may apply and are the customer’s responsibility.

📬 Tracking Your Order

Once your order ships, you will receive an email with a tracking number.
You can track your order at any time using our Track My Order page.

Shipping Delays

Please allow for extra time during holidays, promotional periods, or if there are courier or customs delays.
If your package appears to be delayed or lost, contact us at support@mythreadzy.com and we’ll help resolve it.

🛑 Wrong Address Disclaimer

Please double-check your shipping information before placing your order.
We are not responsible for packages sent to the wrong address due to customer error.

📦 Lost or Stolen Packages

We are not responsible for lost or stolen packages after confirmed delivery.
If you believe your package is missing, please:

ü  Check with neighbors or your local post office

ü  Verify your shipping address

ü  Contact us within 7 days of the delivery date

We’ll do our best to assist with a claim or replacement where possible.

📞 Questions?

If you have any questions about shipping, tracking, or delivery times, don’t hesitate to reach out through our Contact Us page or email us at support@mythreadzy.com.