Shipping policy
Shipping Policy
At MyThreadzy, we strive to deliver your orders as quickly and efficiently as possible.
Order Processing
All orders are processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.
Shipping Times
Estimated delivery times:
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United States: 7–15 business days
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Canada: 8–18 business days
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Europe: 8–15 business days
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Australia & New Zealand: 10–20 business days
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Other International Destinations: 10–25 business days
Please note that delivery times may vary due to customs processing, carrier delays, weather conditions, or high-demand periods.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Tracking information may take 24–72 hours to update.
Shipping Costs
Shipping rates are calculated at checkout based on your delivery location and order size. Free shipping promotions may be offered on qualifying orders.
Delays & Lost Packages
While we work with trusted shipping partners, occasional delays may occur. If your package has not arrived within the expected timeframe, please contact our support team, and we will assist you in locating your order.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. MyThreadzy is not responsible for orders delayed or lost due to incorrect addresses provided during checkout.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team. We're always happy to help.